πŸ›οΈ ARCHWAY
Archway Client Experiences

Client Experiences

What Bangkok professionals have found working with a firm that represents tenants, not landlords.

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1,200+

Tenants Assisted

4.8/5

Avg. Satisfaction Score

15

Years in Bangkok

91%

Repeat Engagement Rate

Client Reviews

JR

James Ramsay

Senior Counsel, Silom

I'd tried finding accommodation in Sathorn on my own before and wasted two weeks on unsuitable viewings. Archway's placement service produced a shortlist of four properties in five days, each accompanied by a written analysis. I signed on the third option. The lease review was particularly useful β€” two clauses were flagged that I would not have noticed independently.

February 2025

SC

Sophie Chartier

Finance Director, Bang Rak

My company has used Archway for executive tenancy management for three staff members over the past two years. The monthly summaries are genuinely useful and the team has handled building management issues without us needing to get involved directly. It removes a significant administrative burden from HR.

January 2025

TN

Takashi Nakamura

Regional Manager, Sathorn

I was posted to Bangkok on a six-week assignment and needed a professional apartment quickly. Archway had a suitable furnished apartment confirmed within four days. The internet was genuinely fast and the location meant I could walk to the office. The only thing I'd mention is that availability is sometimes limited for very short stays β€” worth enquiring early.

February 2025

LK

Lena Kowalski

Corporate Lawyer, Lumpini

What I appreciated most was the comparative analysis included with each property. It covered the building management reputation, the lease terms, and a commute comparison by BTS. That level of structured information made the decision straightforward rather than a guessing exercise. I've since recommended Archway to two colleagues.

January 2025

MP

Marcus Petersen

Consultant, Sukhumvit

I was sceptical about paying a placement fee when I could search online myself, but the quality difference became clear quickly. The shortlist was composed of properties I would not have found through standard listings, and the briefing notes identified one building's management issues that were not apparent from the listing at all. Worth the fee.

December 2024

AW

Amara Wattana

Regional Director, Sathorn

We use the Executive Tenancy Retainer for our company's senior staff accommodation in Bangkok. The monthly reports are clear and the team handles things before they become problems. There has been one occasion where a maintenance response took slightly longer than expected, but communication was kept throughout. Overall, it has removed property management from our HR team's workload.

February 2025

Case Studies

How three clients with distinct requirements found the right solution through Archway.

Case Study 01 β€” Corporate Short Stay

Law firm senior associate, six-week Bangkok assignment

Challenge

A London-based law firm needed a professional, furnished apartment for a senior associate working a six-week assignment in Sathorn. Hotel costs for that duration were significant, and the associate required a quiet environment suitable for after-hours work.

Solution

Archway matched the requirement against the Sathorn Business Rentals portfolio and provided a shortlist of three properties within two business days. The selected apartment was confirmed within the week, within walking distance of the client's office.

Outcome

The associate completed the assignment from the apartment with no operational issues. Total cost was significantly below comparable serviced apartment hotels for the same period. The firm has used Archway for three subsequent assignments.

Timeline: 2 business days to confirmation

The process was genuinely fast and the result was exactly what we needed. No wasted viewings, no surprises on arrival. β€” HR Manager, London Law Firm
Case Study 02 β€” Annual Lease Placement

European regional director relocating to Bangkok

Challenge

A regional director from Germany was relocating to Bangkok for a two-year posting. She had specific requirements: proximity to the Sathorn corridor, a building with responsive management, a two-bedroom unit, and a lease with a clear early-exit clause.

Solution

Archway produced a requirements brief in the first meeting, then delivered a shortlist of five properties with comparative analyses after six business days. Each analysis noted the building management rating, lease flexibility, and commute to her office. Two viewings were required before selection.

Outcome

The client signed a two-year lease with an early-exit clause on acceptable terms. She subsequently enrolled in the Executive Tenancy Retainer programme. The lease was renewed at the two-year mark, with Archway advising on term renegotiation.

Timeline: 3 weeks from brief to signed lease

The briefing notes on each property saved me from two that looked suitable online but had known issues. That alone was worth the fee. β€” Regional Director, Sathorn
Case Study 03 β€” Executive Tenancy Retainer

Financial services firm, ongoing staff accommodation management

Challenge

A Singapore-based financial services firm with four staff on long-term Bangkok postings found that managing building issues, concierge arrangements, and lease renewals was consuming disproportionate HR time.

Solution

Archway assessed all four existing tenancies and enrolled them in the Executive Tenancy Retainer programme. Ongoing coordination with building management, maintenance scheduling, and lease monitoring was transferred to Archway.

Outcome

HR reported a material reduction in Bangkok-related accommodation queries. Monthly summaries provided the firm with a clear picture of all four tenancy statuses without direct involvement. Two lease renewals have been coordinated through the retainer without interruption.

Duration: 18 months and ongoing

The monthly summaries are exactly the right level of detail β€” enough to stay informed without having to manage things directly. β€” Head of HR, Singapore

Speak with the Team

Office

170 Sathorn Soi 12
Bangkok 10500

Professional Standing

REITs Association TH
Affiliate 2015–Present

Thai Tenancy Advisory
Standards Compliant

Thailand Property Awards
Commended 2022

Bangkok Business
Chamber Member

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